Privacy policy

Table of Contents

• 1. Privacy at a Glance
• 2. General Information and Mandatory Disclosures
• 3. Data Protection Officer
• 4. Data Collection on Our Website or App
• 5. Social Media
• 6. Analytical Tools and Advertising
• 7. Newsletter
• 8. Plugins and Tools
• 9. Concluding Contracts
• 10. A.I. Services
• 11. Consent Management

1. Privacy at a Glance

General Information

The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data by which you can be personally identified. For detailed information on data protection, please refer to our privacy policy listed below this text.

Data Collection on Our Website

Who is responsible for the data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?
Your data is collected on the one hand by you providing it to us. This could be data that you enter in a contact form, for example.

Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g., internet browser, operating system, or time of page access). The collection of this data occurs automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure the error-free provision of the website. Other data can be used to analyze your user behavior.

What rights do you have regarding your data?
You have the right to obtain information about the origin, recipients, and purpose of your stored personal data at any time free of charge. You also have the right to request the correction, blocking, or deletion of this data. For this and other questions about data protection, you can contact us at any time at the address provided in the imprint. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

Analytical Tools and Third-Party Tools

When you visit our website, your surfing behavior may be statistically analyzed. This is primarily done with cookies and with so-called analysis programs. The analysis of your surfing behavior is usually anonymous; the surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.

You can object to this analysis. We will inform you about the objection options in this privacy policy.

2. General Information and Mandatory Notices

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations as well as this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains what data we collect and for what purpose we use them. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g., when communicating by e-mail) can have security gaps. A complete protection of data from access by third parties is not possible.

Information about the Responsible Party

The responsible party for data processing on this website is:

4Players GmbH
Deelbögenkamp 4c
22297 Hamburg
Management: Phillip Schuster, Oliver Paul, Rainer Rosenbusch

Phone: +49 (40) 607742610
E-mail: info@4players.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g., names, e-mail addresses, etc.).

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke an already given consent at any time. A simple e-mail notification to us is sufficient. The legality of the data processing carried out up to the point of revocation remains unaffected by the revocation.

Right to Complain to the Competent Supervisory Authority

In the event of data protection violations, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority in data protection matters is the data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done as far as it is technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted Payment Transactions on this Website

If there is an obligation to transmit your payment data (e.g., account number for direct debit authorization) to us after the conclusion of a fee-based contract, these data are required for payment processing.

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

In the case of encrypted communication, your payment data that you transmit to us cannot be read by third parties.

Information, Blocking, Deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, their origin and recipient and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of these data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time at the address given in the imprint.

Objection to Advertising Emails

The use of contact data published within the framework of the imprint obligation for sending unsolicited advertising and information materials is hereby objected to. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.

3. Data Protection Officer

Legally Required Data Protection Officer

We have appointed a data protection officer for our company.

4Players GmbH
Data Protection Officer
Deelbögenkamp 4c
22297 Hamburg

Email: datenschutz@4players.de

4. Data Collection on Our Websites and Apps

Cookies

Our websites use cookies. Cookies do not harm your computer and do not contain viruses. Cookies help make our services more user-friendly, effective, and secure. Cookies are small text files stored on your computer by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser upon your next visit.

You can set your browser to inform you about the use of cookies, to allow cookies in certain cases only, to refuse cookies in general, or to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.

Cookies required for electronic communication processes or for providing certain functions you desire (e.g., shopping cart function) are stored based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If other cookies (e.g., cookies for analyzing your browsing behavior) are stored, they will be addressed separately in this privacy policy.

Web Server Log Files

The provider of these pages automatically collects and stores information in server log files, which your browser automatically transmits to us. These are:

• Browser type and version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of server request
• IP address

This data is not merged with other data sources.

The data will be deleted after 90 days.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

Game Server Log Files

The game server writes log files. Depending on the game, these log files may contain the following personal data:

• IP address
• Nickname
• Game-specific IDs
• Chat logs

4Players stores the log files for the server owner.

This data is not merged with other data sources.

The data will be deleted after 7 days.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

TeamSpeak 3 Server Log Files

The TeamSpeak 3 server does not store server log files (server logs) as this function has been disabled by 4Players.

The operator (server admin) of a TeamSpeak 3 server from 4Players can obtain information about the following personal data of a visitor:

• IP address
• Nickname
• TeamSpeak 3 specific ID
• Date the account was created
• Last login of the account
• Number of logins

Some personal data is necessary for the operation and management of the server, e.g., for removing or permanently banning visitors. Neither the server operator nor the host (4Players) has influence on the functionality of the client and potential external tools. Detailed information on the client’s data protection can be found at https://teamspeak.com/en/privacy-and-terms/.

This data is not merged with other data sources.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

Registration on This Website

You can register on our website to use additional features. We use the data entered for registration solely for the purpose of using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided completely. Otherwise, we will reject the registration.

We use the email address provided during registration to inform you about important changes, such as changes to the scope of the offer or technically necessary changes.

The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time by sending us an informal email. The legality of the data processing already carried out remains unaffected by the revocation.

The data collected during registration will be stored for as long as you are registered on our website or will be deleted after 26 months of inactivity. Legal retention periods remain unaffected.

Registration with Facebook Connect

Instead of registering directly on our website, you can register using Facebook Connect. This service is provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.

If you decide to register using Facebook Connect and click the “Login with Facebook” button or the Facebook symbol, you will be redirected to Facebook’s platform. There you can log in with your user data. This links your Facebook profile to our website or services. Through this link, we gain access to the data you have stored on Facebook. This data includes:

• Facebook name
• Email address stored on Facebook
• Facebook ID

This data is used to set up, provide, and personalize your account.

For more information, see Facebook’s terms of use and data protection policies at www.facebook.com/about/privacy and www.facebook.com/legal/terms/. The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR).

Registration with Google

Instead of registering directly on our website, you can register using Google Single-Sign-On (SSO). This service is provided by Google Ireland Limited, located at Gordon House, Barrow Street, Dublin 4, Ireland.

If you decide to register using Google and click the “Login with Google” button or the Google symbol, you will be redirected to Google’s platform. There you can log in with your user data. This links your Google profile to our website or services. Through this link, we gain access to the data you have stored on Google. This data includes:

• Google name
• Email address stored on Google
• Google ID

This data is used to set up, provide, and personalize your account.

For more information, see Google’s terms of use and data protection policies at policies.google.com/privacy and policies.google.com/terms. The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR).

Login with PayPal

Instead of registering directly on our website, you can register using “Login with PayPal.” This service is provided by PayPal, Inc., 2211 North First Street, San Jose, California 95131.

If you decide to register using PayPal and click the “Login with PayPal” button or the PayPal symbol, you will be redirected to PayPal’s platform. There you can log in with your user data. This links your PayPal profile to our website or services. Through this link, we gain access to the data you have stored on PayPal. This data includes:

• PayPal ID
• Name
• Email address stored on PayPal
• Postal address stored on PayPal

This data is used to set up, provide, and personalize your account.

For more information, see PayPal’s terms of use and data protection policies at paypal.com/us/webapps/mpp/ua/privacy-full and https://www.paypal.com/us/legalhub/home. The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR).

Login with Twitch

Instead of registering directly on our website, you can register using “Login with Twitch.” This service is provided by Twitch Interactive, Inc., located at 350 Bush Street, 2nd Floor, San Francisco, CA 94104.

If you decide to register using Twitch and click the “Login with Twitch” button or the Twitch symbol, you will be redirected to Twitch’s platform. There you can log in with your user data. This links your Twitch profile to our website or services. Through this link, we gain access to the data you have stored on Twitch. This data includes:

• Twitch ID
• Twitch name
• Email address stored on Twitch

This data is used to set up, provide, and personalize your account.

For more information, see Twitch’s terms of use and data protection policies at www.twitch.tv/p/legal/privacy-policy and www.twitch.tv/p/terms-of-service. The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR).

Login with Amazon

Instead of registering directly on our website, you can register using “Login with Amazon.” This service is provided by Amazon Europe Core S.à.r.l., Amazon EU S.à.r.l, and Amazon Media EU S.à.r.l., all located at 38, avenue John F. Kennedy, L-1855 Luxembourg, as well as Amazon Digital Germany GmbH, Domagkstr. 28, 80807 Munich (collectively “Amazon Europe”).

If you decide to register using Amazon and click the “Login with Amazon” button or the Amazon symbol, you will be redirected to Amazon’s platform. There you can log in with your user data. This links your Amazon profile to our website or services. Through this link, we gain access to the data you have stored on Amazon. This data includes:

• Amazon ID
• Amazon name
• Email address stored on Amazon

This data is used to set up, provide, and personalize your account.

For more information, see Amazon’s terms of use and data protection policies at www.amazon.com/gp/help/customer/display.html?nodeId=201909010 and www.amazon.com/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM. The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR).

Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary for establishing, structuring, or changing the legal relationship (inventory data). This is done based on Art. 6 para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data about the use of our websites (usage data) only to the extent necessary to enable or bill the user for the use of the service.

The collected customer data will be deleted after the completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

Data Transfer at Contract Conclusion for Services and Digital Content

We only transfer personal data to third parties if it is necessary for contract processing, such as the credit institution responsible for processing payments.

Further transmission of data will not occur or will only occur if you have expressly consented to the transmission. Your data will not be shared with third parties without your explicit consent, such as for advertising purposes.

The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

5. Social Media

Sharing Content via Plugins (Facebook, Twitter & Co.)

The content on our pages can be shared in a data protection-compliant manner on social networks such as Facebook, Twitter, or Google+. This page uses its own tool for this purpose. This tool establishes direct contact between the networks and users only when the user actively clicks on one of these buttons.

An automatic transfer of user data to the operators of these platforms does not occur through this tool. If the user is logged into one of the social networks, an information window will appear when using the social buttons from Facebook, Google+1, Twitter & Co., in which the user can confirm the text before sending.

Our users can share the content of this page in a data protection-compliant manner on social networks without complete surf profiles being created by the network operators.

Facebook Plugins (Like & Share Button)

Plugins of the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated into our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like-Button” (“Like”) on our site. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/.

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like-Button” while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, see Facebook’s privacy policy at: https://de-de.facebook.com/policy.php.

If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

Re-Targeting

We use so-called re-targeting technologies on our pages, such as the pixel from Facebook Ireland Limited. We use these technologies to make the Internet offer more interesting for you. This technology makes it possible to address Internet users who have already shown interest in 4Players with advertising on our partners’ websites. We believe that the display of personalized, interest-based advertising is generally more interesting for the Internet user than advertising without such a personal connection. The display of these advertising materials on our partners’ pages is based on a cookie technology and an analysis of previous usage behavior. This form of advertising is completely anonymous. No personal data is stored, and no usage profiles are merged with your personal data.

When you visit one of our pages and have accepted cookies in your browser settings, this means for us that you want to use 4Players products and services and you agree to the use of cookies and other technologies as described in our privacy policy.

Twitter Plugin

Functions of the service Twitter are integrated into our pages. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. In this process, data is also transmitted to Twitter. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. For more information, see Twitter’s privacy policy at: https://twitter.com/privacy.

You can change your privacy settings on Twitter in the account settings at https://twitter.com/account/settings.

6. Analysis Tools and Advertising

Google Tag Manager

This website uses Google Tag Manager, a tool for integrating external technologies into our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager operates based on user consent. It does not store or analyze data but processes the user’s IP address based on Art. 6(1)(f) GDPR.

You can withdraw or change your consent at any time under Consent Management.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses “cookies,” which are text files stored on your computer that allow an analysis of your website use. The information generated by the cookie about your use of this website is generally transmitted to a Google server in the USA and stored there.

Data will be deleted after 26 months of inactivity.

The storage of Google Analytics cookies is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offering and its advertising.

IP Anonymization

We have activated the IP anonymization feature on this website. As a result, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services relating to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You may prevent the storage of cookies by selecting the appropriate settings on your browser software; however, please note that if you do this, you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie about your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Opting out of data collection

You can prevent the collection of your data by Google Analytics by objecting to its use in Consent Management.

Data Processing Agreement

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

More information on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Matomo (formerly Piwik)

This website or app uses the open-source web analytics service Matomo. Matomo uses “cookies,” which are text files stored on your computer that allow an analysis of your website use. The information generated by the cookie about your use of this website is stored on our server. The IP address is anonymized before storage.

Matomo cookies remain on your device until you delete them.

The storage of Matomo cookies is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the anonymized analysis of user behavior to optimize both its web offering and its advertising.

The information generated by the cookie about your use of this website is not passed on to third parties. You can prevent the storage of cookies by selecting the appropriate settings on your browser software; however, please note that if you do this, you may not be able to use the full functionality of this website.

If you do not agree with the storage and use of your data, you can disable storage and use here: Opt-Out. In this case, an opt-out cookie will be stored in your browser, preventing Matomo from saving usage data. If you delete your cookies, this will result in the Matomo opt-out cookie also being deleted. The opt-out must be reactivated when you visit our site again.

AWStats

To analyze user behavior, we use the statistics software “AWStats” on our pages. The statistics software “AWStats” works by setting cookies, which are stored as small text files on your device beyond the end of your visit. The cookies are set via the domain “4players.de” and the names of the cookies begin with “AW.” They have a maximum lifespan of 50 days and allow recognition of users who have previously visited the website, as well as the non-personal analysis of behavior on the website. For example, we can see which page you came from to this website and which pages you visited on our site and for how long. The cookies are used to create pseudonymized user profiles. You can prevent the analysis of user behavior by blocking cookies set by the domain “4players.de” in your browser. Please note, however, that this may limit the use of the service. The processing of your data is based on Art. 6(1)(f) GDPR.

Google AdSense

This website uses Google AdSense, a service for integrating advertisements from Google Inc. (“Google”). The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google AdSense uses “cookies,” which are text files stored on your computer that allow an analysis of your website use. Google AdSense also uses web beacons (invisible graphics). Through these web beacons, information such as visitor traffic can be analyzed.

The information generated by cookies and web beacons about the use of this website (including your IP address) and the delivery of advertising formats is transmitted to a Google server in the USA and stored there. This information may be passed on by Google to Google partners. However, Google will not merge your IP address with other data stored by you.

The storage of AdSense cookies is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offering and its advertising.

You can prevent the installation of cookies by selecting the appropriate settings on your browser software; however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes described above.

Privacy Settings at Google

Google AdWords and Google Conversion Tracking

This website uses Google AdWords. AdWords is an online advertising program from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (“Google”).

As part of Google AdWords, we use conversion tracking. If you click on an ad placed by Google, a cookie for conversion tracking is set. Cookies are small text files that the internet browser places on the user’s computer. These cookies expire after 30 days and are not used for personal identification of users. If the user visits certain pages on this website and the cookie has not expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not want to participate in tracking, you can object to this use by easily disabling the Google Conversion Tracking cookie via your internet browser under user settings. You will not be included in the conversion tracking statistics.

The storage of “conversion cookies” is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its web offering and its advertising.

More information on Google AdWords and Google Conversion Tracking can be found in Google’s privacy policy: https://www.google.com/policies/privacy/.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for certain cases or in general, and to activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Microsoft Bing Ads

We use conversion tracking of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA, on our pages. If you have reached our website via a Microsoft Bing ad, a cookie is stored on your computer by Microsoft Bing Ads. Microsoft Bing and we can thus recognize that someone clicked on an ad, was redirected to our website, and reached a predetermined target page (conversion page). We only learn the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No personal information about the user’s identity is shared.

Further information on privacy and the cookies used by Microsoft and Bing Ads can be found on Microsoft’s website at https://privacy.microsoft.com/en-us/privacystatement. The processing of your data is based on Art. 6(1)(f) GDPR.

Bing Universal Event Tracking (UET)

On our website, data is collected and stored using Bing Ads technologies, from which usage profiles are created using pseudonyms. This is a service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service allows us to track user activities on our website if they have reached our website via Bing Ads advertisements. If you reach our website via such an ad, a cookie is set on your computer. A Bing UET tag is integrated into our website. This is a code through which some non-personal data about website usage is stored in connection with the cookie. This includes, among other things, the duration of time spent on the website, which areas of the website were accessed, and which ad led users to the website. Information about your identity is not collected.

The collected information is transmitted to Microsoft servers in the USA and stored there for a maximum of 180 days. You can prevent the collection of data generated by the cookie regarding your use of the website and the processing of this data by deactivating the setting of cookies. This may possibly limit the functionality of the website.

Additionally, Microsoft may be able to track your usage behavior across multiple of your electronic devices through so-called cross-device tracking and is thus able to display personalized advertising on or in Microsoft websites and apps. You can deactivate this behavior under http://choice.microsoft.com/en-us/opt-out.

Further information on Bing’s analytics services can be found on the Bing Ads website (https://help.bingads.microsoft.com/#apex/3/en/53056/2). Further information on privacy at Microsoft and Bing can be found in Microsoft’s privacy policy (https://privacy.microsoft.com/en-us/privacystatement). The processing of your data is based on Art. 6(1)(f) GDPR.

Affiliate Partners

This website uses tracking cookies from the following affiliate partners:

• belboon GmbH, Weinmeisterstr. 12-14, 10178 Berlin - Privacy Policy
• AWIN AG, Eichhornstraße 3, 10785 Berlin - Privacy Policy
• ADCELL / Firstlead GmbH with the brand ADCELL (www.adcell.de)

Once the visitor clicks on an advertisement for our products and services with the link of an affiliate partner, a cookie is set. Our affiliate partners use cookies to track the origin of orders. They also use so-called tracking pixels. Through these, information such as visitor traffic on the pages can be evaluated. The information generated by cookies and tracking pixels about the use of this website (including the IP address) and the delivery of advertising formats is transmitted to a server of our affiliate partners and stored there. Among other things, they can recognize that the partner link on this website was clicked. The affiliate partners may pass on this (anonymized) information to contract partners under certain circumstances; however, data such as the IP address will not be merged with other stored data. The processing of your data is based on Art. 6(1)(f) GDPR.

Visual Website Optimizer

We use the web analytics service Visual Website Optimizer (“VWO”), operated by Wingfy (14th Floor, KLJ Tower North, Netaji Subhash Place, Pitam Pura, Delhi 110034, India), for our website. With the help of VWO, pseudonymized visitor data is collected, evaluated, and stored for statistical analysis of user behavior for optimization and marketing purposes. We create user tests with VWO to optimize and further develop our website. VWO analyzes static data about the use of our web offering. Additionally, the tool is used as an A/B testing tool. Data such as the number of visitors, click behavior, and the average active time spent by website users are assigned to the corresponding test variants. VWO uses cookies, which are used, among other things, to recognize the visitor’s browser and thus allow more precise determination of the statistics. The processing of your data is based on Art. 6(1)(f) GDPR. You can obtain an opt-out cookie from VWO at the following link, which will prevent future visitor data from your browser from being collected and stored by VWO: https://vwo.com/opt-out/. The opt-out cookie is set by VWO. More information on privacy can be found at: https://vwo.com/privacy-policy/.

7. Newsletter

Newsletter Data

If you wish to subscribe to the newsletter offered on the website, we require your email address as well as information that allows us to verify that you are the owner of the provided email address and agree to receive the newsletter. Additional data is not collected or is collected only on a voluntary basis. We use this data solely for sending the requested information and do not disclose it to third parties.

The processing of the data entered into the newsletter subscription form is based solely on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke the consent given for the storage of data, the email address, and its use for sending the newsletter at any time, for example, via the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide to us for the purpose of receiving the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you cancel the subscription. Data stored by us for other purposes (e.g., email addresses for the member area) remains unaffected.

Mailjet

This website uses Mailjet for sending newsletters. The provider is Mailjet GmbH, Rankestr. 21, 10789 Berlin, Germany. Mailjet is a service that can be used to organize and analyze newsletter distribution. The data you enter for the purpose of subscribing to the newsletter (e.g., email address) is stored on Mailjet’s servers.

Our newsletters sent with Mailjet allow us to analyze the behavior of newsletter recipients. For example, it can be analyzed how many recipients have opened the newsletter message and how often which link in the newsletter was clicked. With the help of so-called conversion tracking, it can also be analyzed whether a predefined action (e.g., purchase of a product on our website) has taken place after clicking the link in the newsletter. More information on data analysis by Mailjet newsletters can be found at: www.mailjet.de/funktion/tracking-tools/

Data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

If you do not want an analysis by Mailjet, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message for this purpose. Furthermore, you can also unsubscribe from the newsletter directly on the website. Data stored by us for other purposes (e.g., email addresses for the member area) remains unaffected.

For more details, please refer to Mailjet’s privacy policy at: www.mailjet.de/privacy-policy/.

8. Plugins and Tools

YouTube

Our website uses plugins from the site YouTube, which is operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. In doing so, the YouTube server is informed about which of our pages you have visited.

If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of an appealing presentation of our online offerings. This constitutes a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR.

Further information on the handling of user data can be found in YouTube’s privacy policy at: https://www.google.de/intl/en/policies/privacy.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).

reCAPTCHA is used to check whether the data entered on our websites (e.g., in a contact form) is entered by a human or by an automated program. To this end, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, the time the website visitor spends on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

The data processing is based on Art. 6 para. 1 lit. c GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM.

Further information about Google reCAPTCHA and Google’s privacy policy can be found at the following links: https://www.google.com/intl/en/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

Trustpilot

Your opinion is important to us, and we want to know where we can improve our offerings. Therefore, customer reviews are particularly important to us. We offer you the opportunity to review our offerings via the portal www.trustpilot.de of the company Trustpilot A/S, Pilestraede 58, 5th Floor, 1112 Copenhagen, Denmark. For this purpose, after concluding a contract, you will receive an email from us requesting your consent for an invitation from Trustpilot to leave a review. If you agree to this invitation, we will forward your email address, first name, and last name to Trustpilot for this purpose. If you participate in this review system, your review will be published on our website as well as on the websites of Trustpilot and its partners. Further information on data protection at Trustpilot can be found at https://de.legal.trustpilot.com/end-user-privacy-terms. The processing of your data is based on Art. 6 para. 1 lit. a GDPR.

9. Contract Conclusion

Payment Providers, Postal Deliveries, and Debt Collection

Global Collect

On our website, we offer payment through our service provider Global Collect Services B.V., Planetenweg 43-59, 2132 HM Hoofdorp, Netherlands (hereafter “Global Collect”).

When you pay for a product or service, the payment data you enter will be transmitted to Global Collect. You can obtain further information here: Contact and Privacy Policy

The transmission of your data to Global Collect is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the legality of data processing operations carried out in the past.

onlinebrief24.de

For printing, processing, and postal delivery of personalized mail, we use the service onlinebrief24.de provided by letterei.de Postdienste GmbH, Frankfurter Str. 74, 64521 Groß-Gerau.

Here are the privacy policies for this service: Privacy Policies

The transmission of your data to onlinebrief24.de is based on Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract).

REAL Solution Inkasso

If you do not settle outstanding invoices despite repeated reminders, we may transmit the necessary data for carrying out a debt collection to a debt collection service provider for trustee collection. Alternatively, we may sell the outstanding claims to a debt collection service provider. They will then become the claim owner and assert the claim in their own name. We work with the following debt collection service provider: REAL Solution Inkasso GmbH & Co. KG, Normannenweg 32, 20537 Hamburg.

Here are the privacy policies for this service provider: Privacy Policies

The legal basis for the transmission of data within the scope of trustee collection is Art. 6 para. 1 lit. b GDPR; the transmission of data within the scope of the sale of claims is based on Art. 6 para. 1 lit. f GDPR.

10. AI Services

AI Assistant

Our experimental assistant app uses the “Assistants API” from OpenAI, L.L.C., 3180 18th St., San Francisco, California 94110, for AI services. To use the assistant and receive acceptable responses, you must consent to the recording of your inputs and questions to improve the quality of the output and avoid misinformation or factual errors. Both your questions and the assistant’s responses will be anonymized and forwarded to OpenAI. The processing of your data is based on Art. 6 para. 1 lit. a GDPR.

11. Managing Your Consent

Cookiebot

We use Cookiebot to manage your consent for the processing of your personal data. Cookiebot is a brand of Usercentrics A/S. Usercentrics A/S is registered in Denmark. Company registration number: 34624607. The lawful basis for the transfer of data related to consent management is Art. 6 para. 1 lit. c GDPR. You can withdraw or renew your consent for the processing of personal data or the creation of cookies at any time by clicking on this link.